Shipping Policy

All in-stock items will be shipped within 2-3 business days, excluding weekends and holidays. If your order is placed after 2:30pm EST it will not be processed until the following business day. Due to the extensive selection of products we have, we may not have certain items in stock. Should you order any of these items, it will enter our production queue and may take anywhere from 8-12 weeks to produce and ship.

Once shipped, please allow 7-10 business days for United Parcel Service (UPS) Ground shipping within the contiguous US. Orders outside the contiguous US may take longer and be subject to additional freight cost, import fees & duties, depending on final destination. Any added costs are solely the responsibility of the purchaser.

For international retail sales, alternate shipping arrangements, or urgent orders, please email us at [email protected] or call our office at (828)252-7111 from 9 am to 5 pm EST, Monday through Friday.

If you supply us with an email address, we will email your tracking number and your invoice between 5pm and 6pm on the day of shipment. All orders will be shipped via UPS Ground unless otherwise requested. All shipping addresses must be physical locations; UPS does not ship to PO Boxes or deliver on weekends.

Please be aware that product availability and pricing are subject to change without notice.